Comprehensive Applicant Screening for Utilities, Housing and Public Services
Awarded to ONLINE Information Services
City of Tucson
11/07/2030
Cooperative Master Agreement
City of Tucson
11/07/2030
250053-02
AEP-Recognized
About ONLINE Information Services
The company that is now ONLINE Information Services, Inc. started as a small merchant credit bureau in Greenville, NC in the 1950’s. Over 25 years ago, the company refocused its efforts from simply reporting past credit history to developing tools that allow utilities, property managers, and public agencies to make accurate screening decisions, detect fraud, and prevent bad debt.
ONLINE offers comprehensive screening solutions available via their secure web portal or integrations with several leading software platforms through two flagship product lines:
ONLINE Rental Exchange
- Criminal Search Packages
- National Eviction Reports
- Verification of Income
- Credit Reports
- HR Reports: Credit, Criminal, Motor Vehicle
ONLINE Utility Exchange
- Credit Risk Assessment (Residential and Commercial)
- Robust ID Validation
- Business Verification
- Proprietary Payment History Database (Exchange Advantage)
- Comprehensive Skip Tracing Tools
- HR Reports: Credit, Criminal, Motor Vehicle
Contract Number 250053-02
Lead Agency: City of Tucson
Effective: 11/7/2025
Expiration: 11/6/2027
Options to renew: 3 additional 1-year periods through 11/6/2030
Executive Summary
Solicitation Documents
Contract Documents
- Signed Contract #250053-02
- Contract Addendum #1
- Contract Addendum #2
- ONLINE Terms and Conditions
- Pricing
Supporting Documents
Christoph Turner
Director of Sales and Marketing
Email: christoph@onlineis.com
ONLINE Rental Exchange: www.onlinerentalexchange.com
ONLINE Utility Exchange: www.onlineutilityexchange.com
Ready to Purchase?
CONTRACT DETAILS
CONTRACT NUMBER
250053-02
AWARD DATE
11/07/2025
POTENTIAL FINAL EXPIRATION
11/07/2030
CONTRACT TYPE
Cooperative Master Agreement
ELIGIBLE USERS
All U.S. public agencies
LEAD AGENCY
City of Tucson
AEP-Recognized · Procurement Leader
City of Tucson holds the Achievement of Excellence in Procurement (AEP) award, recognizing best-in-class procurement practices.
SUPPLIER CONTACT
Jessica Thomas
Sales Manager
jthomas@onlineis.com